Description
(NQF Level 3 – US 113845)
This course is designed for people working towards or already in a supervisory role in business.
The qualifying learner is capable of:
- Understanding the role of the supervisor
- Planning work and organise resources
- Leading employees
- Controlling employees
The course consists of the following lessons:
- Lesson 1: Management
- Lesson 2: The importance of Teamwork
- Lesson 3: Healthy Work Environments
- Lesson 4: Good Corporate Governance
- Lesson 5: Management Tasks
- Lesson 6: Planning – Setting objectives
- Lesson 7: Planning – Task requirements
- Lesson 8: Organising – Identifying Resources
- Lesson 9: Organising – Authority and Responsibility
- Lesson 10: Organising – Human Resources
- Lesson 11: Leading – Teamwork and Motivation
- Lesson 12: Leading – Productivity
- Lesson 13: Leading – Leadership Styles
- Lesson 14: Leading – Effective and Efficient Leadership
- Lesson 15: Leading – Conflict Management
- Lesson 16: Leading – Industrial Relations Issues
- Lesson 17: Control – Effective Supervision
- Lesson 18: Control – Productivity Measurement and Quality Control
- Lesson 19: Control – Labour Relations Acts
- Lesson 20: Control – Discipline and Grievance Procedures
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