Relationship Management

Attempting this qualification, you should have:

• NQF Level 4 or equivalent

Upon completion of this course and successful assessment, learners will be able to:

• Initiate, develop, implement, and evaluate operational strategies, projects, and action plans to improve the effectiveness of the unit.
• Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.
• Lead and manage a team of first line managers to enhance individual, team, and unit effectiveness.
• Build relationships with superiors and with stakeholders across the value chain.
• Apply the principles of risk, financial and knowledge management, and business ethics within internal and external regulatory frameworks.
• Enhance the development of teams and team members.