As well as providing support for employees during change, this programme equips leaders with the skills to help the facilitation of change and implementation process.

This course will enable learners to develop competence in a range of knowledge, skills, attitudes, and values that are fundamental to the change management process.

Attempting this qualification, you should have:

• NQF Level 4 or equivalent

Upon completion of this course and successful assessment, learners will be able to:

• Initiate, develop, implement, and evaluate operational strategies, projects, and action plans to improve the effectiveness of the unit.
• Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.
• Lead and manage a team of first line managers to enhance individual, team, and unit effectiveness.
• Build relationships with superiors and with stakeholders across the value chain.
• Apply the principles of risk, financial and knowledge management, and business ethics within internal and external regulatory frameworks.
• Enhance the development of teams and team members.